Talk to a human.

Email [email protected] for anything at all — a bug, a question, a feature you wish existed.

You can also reach us from inside the app: Settings → Support attaches your version and recent logs automatically, which usually saves a round trip. Logs stay on your machine unless you choose to send them.

Same address. Include the email you purchased with, or your Paddle order reference, and we can find the order.

See also the refund policy and subscription terms.

For access, correction, export or deletion of your data, email the same address with “Privacy request” in the subject. The privacy policy sets out what we hold and why.

Most of what Jarvis AI Assistant knows about you never leaves your computer, so a data request is usually smaller than you expect.

Found a vulnerability? Email the same address with “Security” in the subject and we will reply quickly. Please give us a reasonable window to fix it before publishing.

Jarvis AI Assistant is published by Adrees-Umer, which is the publisher name shown on the Microsoft Store listing.

Direct purchases from jarvis.institute are sold by Paddle acting as Merchant of Record. Paddle is the seller on record for those transactions: they take the payment, handle sales tax and VAT, issue the receipt, and process refunds. That is why your statement shows Paddle rather than Jarvis AI Assistant.

Purchases made through the Microsoft Store are sold by Microsoft under their terms.